for PDF Return Form
Steel Toe Shoes offers a 100% guarantee on all boots and
shoes. If you return the shoes/boots in NEW CONDITION within 30 days of
purchase you will receive a full refund. Returned items
MUST be returned in their original box or a
$10.00 fee will be applied when issuing your refund.
Charges for expedited shipping, Alaska shipping, Hawaii
shipping and APO/FPO shipping will not be refunded. We recommend trying on your shoes in a carpeted
area to ensure there will be no wear on the sole in case
of improper fit. The customer is responsible for
the cost of return shipping.
No Returns On
Accessories: Socks, KG's Boot Guard, Inserts and
Waterproofing Issues Will Be Directed Back to the
If you need to exchange your shoes for a new style/size
you will need to include a note indicating your new
style/size and either your original
first and last name on
the credit card that was used to make the purchase.
Ship Returns/Exchanges with
your note to the following address:
Steel Toe Shoes
800 Wisconsin Street, Mail Box 15
Building 2, Suite 110
Eau Claire, WI 54703
Toll Free - 866-737-7775
Defective shoes must be
returned within 60 days of receiving your order. Please
send us your note with the description of the defect and
we will issue a refund or exchange your shoes for a new
pair. Normal wear and tear of the shoe will not be
considered to be a defect.
Note: Customer is responsible for return shipping on all defective products. Only one new pair of shoes can be deemed defective per order. Additional defectives will be the responsibility of the purchaser.
You should expect to receive your
shoes within 4-8 business days (continental USA).
APO or FPO 2 to 3 Weeks.
Standard ground shipments within the continental United
States are always FREE! Expedited shipping is
available upon request for an additional charge. Call
for details if you require
expedited service. Shipping rates outside of the
continental United States are listed below.
||$19.99 - Call In
||$39.99 - Call In
|APO or FPO